Meet Our Team – Melody Case, Director of Residential Services

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If the community would see the people we serve as “capable” in many areas instead of “incapable” of doing certain task, I feel they would be given more opportunities to be a larger part of the community.

Melody Case and her team manage housing, care and recreational activities for 38 residents in two independent living apartment complexes. Click here for more information on housing through Developmental Connections.


How many years have you served people with developmental disabilities and in what capacities?

I have been in the field for 27 years. I started as a direct care staff and worked my way into a lead staff, then shift supervisor, a supervisor, then a program Coordinator at DWA, then to Director of Residential.

What is the biggest challenge you face in your position?

My biggest challenge is trying to meet the demands in each program for each individual and trying to make 38 people’s daily lives and activities in their lives work.

What is the most rewarding aspect of your job?

Being involved in 38 people’s lives and teaching them how to meet each day’s challenges head on. When you see them using a coping skill to solve a problem that they did not have when they first arrived and you see the progress made by each individual, that is my reward.

What is the one thing you want people to know about Developmental Connections?

Developmental Connections is a company that strives to HEAR what the consumer is saying and offers them many opportunities to be a valuable part of their community. They assist in answering questions and directing families to the areas of service that can benefit their family member. This could be anything from supplying a service, finding a resource, providing a case worker to assist the family, providing transportation to a doctor’s appointments, or helping their loved one find a job.

What is one way in which our community can help foster the mission of Developmental Connections?

If the community would see the people we serve as “capable” in many areas instead of “incapable” of doing certain task, I feel they would be given more opportunities to be a larger part of the community.

How are you personally touched by the work you do?

I am personally touched everyday by the smiles and hugs I get. This is one of the most fulfilling jobs I have ever had. It feels a void that this “Mom” of 6 and “Grandma” of 12, would have otherwise had in her life. I thank God every day for the people he has given to me in my life. They touch me daily and I hope in some small way I touch them.

 

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