Title VI

Title VI Assurances

Developmental Connections agrees to comply with all provisions prohibiting discrimination on the basis of race, color, or national origin of Title VI of the Civil Rights Act of 1964, as amended, 42 U.S.C. 200d et seq., and with U.S. DOT regulations, “Nondiscrimination in Federally-Assisted Programs of the Department of Transportation – Effectuation of Title VI of the Civil Rights Act,” 49 CFR part 21.

Developmental Connections assures that no person shall, as provided by Federal and State civil rights laws, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity. Developmental Connections further ensures every effort will be made to ensure non-discrimination in all programs and activities, whether those programs and activities are federally funded or not.

Developmental Connections meets the objectives of the FTA Master Agreement which governs all entities applying for FTA funding, by promoting actions that:

  1. Ensure that the level and quality of transportation service is provided without regard to race, color, or national origin.
  1. Ensure that the level and quality of transportation service is provided without regard to race, color, or national origin.
  1. Ensure that the level and quality of transportation service is provided without regard to race, color, or national origin.
  1. Ensure that the level and quality of transportation service is provided without regard to race, color, or national origin.
  1. Ensure that the level and quality of transportation service is provided without regard to race, color, or national origin.

Notice to the Public

Notifying the Public of Rights under Title VI

Developmental Connections posts Title VI notices on our agency’s website and in public areas of our agency.

Developmental Connections operates its programs and services without regard to race, color, or national origin, in accordance with Title VI of the Civil Rights Act of 1964.

Developmental Connections operates its programs and services without discrimination against individuals with disabilities, in accordance with the American with Disabilities Act of 1990.

For more information on the Developmental Connections, Branson, Missouri Title VI program, or the procedures to file a complaint, contact Julia Garcia, Human Resource Director at 417-335-4135; [email protected] or visit our administrative office at 1533 E. State Hwy 76, Branson, Missouri 65616.  For more information visit developmentalconnections.com

If you believe you have been discriminated against on the basis of race, color, or national origin by Developmental Connections, you may file a Title VI complaint by completing, signing, and submitting the agency’s Title VI Complaint Form.

How to file a Title VI complaint with Developmental Connections:

  1. You may download the complaint form at developmentalconnections.com or call Julia Garcia at 417-335-4135.
  1. You may download the complaint form at developmentalconnections.com or call Julia Garcia at 417-335-4135.
  1. You may download the complaint form at developmentalconnections.com or call Julia Garcia at 417-335-4135.
  1. You may download the complaint form at developmentalconnections.com or call Julia Garcia at 417-335-4135.

If information is needed in another language, contact 417-335-4135

Procedure for Filing a Title VI Complaint

Filing a Title VI Complaint

  • The complaint procedures apply to the beneficiaries of Developmental Connections programs, activities, and services.
  • RIGHT TO FILE A COMPLAINT:  Any person who believes they have been discriminated against complaint by completing and submitting the agency’s Title VI Complaint Form.  Title VI complaints must be received in writing within 180 days of the alleged discriminatory complaint.
  • HOW TO FILE A COMPLAINT:  Information on how to file a Title VI complaint is posted on our agency’s website, and in public areas of our agency. 
  • You may download the Developmental Connections Title VI Complaint Form at developmentalconnections.com, or request a copy by writing to Developmental Connections, 1533 East State Hwy 76, Branson, MO 65616. Information on how to file a Title VI complaint may also be obtained by calling Julia Garcia at 417-335-4135.
  • You may file a signed, dated complaint no more that 180 days from the date of the alleged incident.  The complaint should include:
  • – Your name, address and telephone number.
  • – Specific, detailed information (how, why and when) about the alleged act of discrimination.
  • – Any other relevant information, including the names of any persons, if known, the agency should contact for clarity of the allegations.
  • Please submit your complaint form to Developmental Connections, 1533 E. State Hwy 76, Branson, Missouri 65616.
  • COMPLAINT ACCEPTANCE:  Julia Garcia will process complaints that are complete.
  • Once a completed Title VI Complaint Form is received, Julia Garcia will review it to determine if Developmental Connections has jurisdiction.  The complainant will receive an acknowledgement letter informing them whether or not the complaint will be investigated by Developmental Connections.
  • INVESTIGATIONS:  Julia Garcia will generally complete an investigation within 90 days from receipt of a completed complaint form.  If more information is needed to resolve the case, Julia Garcia may contact the complainant.  Unless a longer period is specified by Julia Garcia, the complainant will have ten (10) days from the date of the letter to send requested information to the Developmental Connections investigator assigned to the case.
  • If the requested information is not received within that timeframe the case will be closed.  Also, a case can be administratively closed if the complainant no longer wishes to pursue the case.
  • LETTERS OF CLOSURE OR FINDING:  After the Title VI investigator reviews the complaint, the Title VI investigator will issue one of two letters to the complainant: a closure letter or letter of finding (LOF). A closure letter summarizes the allegations and states that there was not a Title VI violation and that the case will be closed. 
  • If the complainant disagrees with Developmental Connections  determination, the complainant may request reconsideration by submitting the request in writing to the Title VI investigator within seven (7) days after the date of the letter of closure or letter of finding, stating with specificity the basis for the reconsideration. Developmental Connections will notify the complainant of the decision either to accept or reject the request for reconsideration within ten (10) days.  In cases where reconsideration is granted, Developmental Connections will issue a determination letter to the complainant upon completion of the reconsideration review.
  • A person may also file a complaint directly with the Federal Transit Administration, at the FTA Office of Civil Rights, 1200 New Jersey Avenue SE, Washington, DC 20590.
  • If information is needed in another language, contact Donna Bassett at 1533 E. State Hwy 76, Branson, MO 65616 or at 417-335-4135 ext. 100

Developmental Connections TITLE VI COMPLAINT FORM

  • “No person in the United States shall, on the basis of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.”
  • If you feel that you have been discriminated against in the provision of transportation services, please provide the following information to assist us in processing your complaint.  Should you require any assistance in completing this form or need information in alternate formats, please let us know

Download Complaint Form By Clicking Here.

Please mail or return this form to:

  • Julia Garcia
  • Developmental Connections
  • 1533 E. State Hwy 76, Branson, MO 65616
  • [email protected];  Fax: 417-334-1316
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